This form is for submitting a name change to your reservation. If you are cancelling a guest, please complete this form: ShipRocked Cancellation Form
All guest NAME and CABIN NUMBER changes can be made up until 30 days prior to sailing (if allowed by the cruise line), and will be assessed the following administrative fees per name change:
- $75.00 for name and cabin changes – through Line-Up Guarantee cancellation period
- $100.00 for name and cabin changes - the end of Line-Up Guarantee cancellation period (see above) through November 1, 2023
- $150.00 for name and cabin changes November 2, 2023 through 30 days before sailing: January 4, 2024
- $250.00 for name and changes - January 5, 2024 through January 27, 2024
- $350.00 for any changes made within one week of sailing (upon approval by the cruise line)
The guest who places a reservation for a cabin onboard ShipRocked will be considered that cabin’s “Lead Guest” and is the “owner” of the reservation. The Lead Guest is therefore solely responsible for initiating or authorizing changes to the reservation, and must agree in writing to any changes made to the reservation, by completing this form.
The Lead Guest is not allowed to change their name within the reservation. At least one original and/or lead guest name must remain on the reservation. If all original guests cancel, this is considered a full cancellation without refund, and name changes will not be allowed. In all cases of name changes, the NEW guest must make full payment. Once that payment has been made, then the applicable amounts paid by the ORIGINAL guest will be refunded directly to the original guest. If a refund is due, it will be refunded to the credit card(s) we have on file. If the credit card on file is no longer valid, please contact us immediately to discuss other options.
All reservations changes must be submitted in writing by completing this form. All cabin reservation cancellations are non-refundable for any amount or any reason, and forfeits all payments. No exceptions will be made.
THIS FORM MUST BE COMPLETED AND SUBMITTED BY THE LEAD GUEST OF THE CABIN ONLY. IF YOU ARE NOT THE LEAD GUEST, PLEASE CONTACT YOUR CABIN'S LEAD GUEST AND ASK THEM TO SUBMIT THIS FORM ON YOUR BEHALF. FORMS COMPLETED BY ANYONE OTHER THAN THE LEAD GUEST WILL NOT BE ACCEPTED.