We highly recommend the purchase of travel insurance from Travel Guard Travel Insurance to protect you against financial loss due to non-refundable costs and fees due to unexpected cancellations and travel emergencies.

Travel insurance also protects you against emergencies during travel, such as trip interruption, trip delay, missed/cancelled flights, lost or stolen baggage/personal items, illness/injury and much more.

For a complete list of covered reasons and policy benefits, please contact Travel Guard by clicking here, Travel Guard Travel Insurance, or by calling them directly at 800-826-4919.

Travel Guard also offers an optional Cancel for Any Reason policy which must be purchased with your initial payment or deposit for ShipRocked. If you have to cancel for a non-covered reason, the Cancel for Any Reason option will reimburse you 50% of your non-refundable costs; covered reasons will receive a 100% refund.

Travel Guard will determine the amount of your refund based on the documentation you provide to them.

In the event of cancellation of your cruise, you must first contact ASK4 Reservations in writing by sending an email to reservations@ask4ent.com. Then, you must contact Travel Guard directly to submit a claim and request a refund of your cruise and travel related expenditures.

PLEASE NOTE:  We are able to offer travel insurance to residents of the United States only. If you are a resident of Canada, you can contact Travel Guard directly by clicking here: www.travelguard.ca . If you are a resident of another country, we recommend that you purchase travel insurance locally.

All policy sales and payments are made directly with Travel Guard. To review policy benefits, terms and conditions, please click here: Travel Guard Travel Insurance, or contact Travel Guard directly at Travel Guard directly at 800-826-4919.