ASK4 Reservations Account
Each person attending ShipRocked must have an ASK4 Reservations Account. An ASK4 Account is your personal reservations profile, which will allow you to book, make payments, and otherwise access and update your reservation information. Having an ASK4 Account will help to make your ShipRocked experience smoother, allowing you to add items to your reservation such as travel insurance, provide any dietary or medial needs you may have, and keep track of your trip history.
If you have previously sailed onboard ShipRocked, please do not register for a new account, or you will risk losing your sailing history.
If you haven’t already registered for an account, you can do so by clicking here. If you have forgotten your ASK4 Reservations username and/or password, you may retrieve them by clicking here and following the instructions. If are still unable to retrieve your account information, you may click here to contact us for assistance.
The guest who places a reservation for a cave onboard ShipRocked will be considered that cave's "Lead Guest" and is the "owner" of that reservation. The Lead Guest is ultimately responsible for making sure that all deposits and reservation payments are kept current by all guests on the reservation who have been assigned financial responsibility. Financial default of any guests on the reservation become the responsibility of the Lead Guest to resolve, or be subject to increased occupancy fees and/or cancellation.
If you know who will be traveling with you prior to making your reservation, please have each person register for an ASK4 Reservations account before you reserve your cave. You will then be able to easily add them to the cave at the time you make your reservation online. If you don't know who your cavemate(s) will be prior to reserving, no problem, you can add them at a later time. Please Note: We must receive your cave-mates information no later than 30 days prior to sailing.
Cavemate Match Program
The Cavemate Match Program allows solo guests to reserve a cave for only one cave fare (plus one set of taxes and fees). ASK4 will then locate and match you with a guest(s) of the same age group and gender. Within 30 days of sailing, ASK4 will provide you and your cavemate(s) with your cave number and cave-mate(s) name(s). For complete information on the Cavemate Match Program, please click here.
Cavemate Search FB Group
If you or your group would like to find other solo-travelers to share a cave with BEFORE making your reservation, then be sure to check out our Cavemate Search Facebook Group... This group will give you the opportunity to meet other attendees who are also looking for a cave-mate, and hopefully you can find your perfect match!
All guests must be 21 years of age on or before the date of departure. Guests under the Age of 21 MUST travel with a relative or guardian of 25 years of age or older. When minors (18 and under) are not traveling with a relative, we strongly recommend bringing an original signed letter of consent from the absent parent/legal guardian authorizing the minor to travel, and present it at the pier during embarkation.
Guests under the age of 21 may travel without a relative or guardian of 25 years of age or older under the following conditions:
Legally married couples, including same gender couples, must provide their marriage license issued by the County Clerk’s Office; legal proof of civil union; for newly married couples: a copy of the marriage license application or certificate signed by the official that performed the ceremony.
Qualified Military Personnel, including US Military Personnel and Canadian National Defense personnel (and their guests) of 18 – 20 years of age.
Infants must be at least 6 months of age at the time of embarkation in order to sail.
For complete information on Carnival's Minor Guest Policy, please click here.
Per Carnival's Pregnancy Policy, and due to limitations of medical care, both on board and in various ports of call, women who have entered or exceeded their 24th week of pregnancy, at any time during the cruise, will not be allowed to board or sail with the ship. For additional information, please click here.
ADA Cave Availability
We have several options available for people requiring ADA caves. Please call one of our reservations specialists at 888-402-ASK4 (2754) in order to book ADA caves over the phone, as they are not available to book online.
For additional information regarding Accessibility options on board the ship you may click here, or view complete information on Carnival’s website by clicking here. You may also contact Carnival's Guest Access team by calling 800-438-6744 ext.70025, or emailing them at firstname.lastname@example.org.