Line-up Guarantee: All deposits and payments made prior to our initial artist lineup announcement are refundable (less a $75 per person administrative fee) for up to 14-days following the date of our initial artist lineup announcement.  All cancellation and refund requests must be submitted in writing by using our Cancellation Request Form.

ALL LINE-UP GUARANTEE CANCELLATION REQUESTS MUST BE SUBMITTED BY NO LATER THAN 6:00PM EASTERN (US) ON THURSDAY, MAY 25TH.

ALL RESERVATIONS DEPOSITS AND PAYMENTS MADE AFTER OUR INITIAL LINEUP ANNOUNCEMENT ARE NON-REFUNDABLE

Due to the unique nature of our event, any and all cabin reservation cancellations, VIP Package purchases, pre-party purchases, ShipRocked offered shore excursions, and the additional taxes/fees/gratuities amount of $315/pp, are non-refundable for any amount or any reason, and cancellation forfeits all payments. There are NO exceptions to our cancellation policy.

All cancellation requests must be submitted in writing by using our Cancellation Request Form.

Please Note: Although travel insurance is offered to guests during the reservation process, all travel insurance policy sales and payments are made directly with Travel Guard and are non-refundable. To review insurance policy benefits, terms and conditions, please contact Travel Guard directly at 800-826-4919.

ShipRocked strongly recommend the purchase of travel insurance.


Line-up Guarantee: All deposits and payments made prior to our initial artist lineup announcement are refundable (less a $75 per person administrative fee) for up to 14-days  following the date of our initial artist lineup announcement.  All cancellation and refund requests must be submitted in writing by using our Cancellation Request Form.

ALL LINE-UP GUARANTEE CANCELLATION REQUESTS MUST BE SUBMITTED BY NO LATER THAN 6:00PM EASTERN (US) ON THURSDAY, MAY 25TH.

ALL RESERVATIONS DEPOSITS AND PAYMENTS MADE AFTER OUR INITIAL LINEUP ANNOUNCEMENT ARE NON-REFUNDABLE

Due to the unique nature of our event, any and all cabin reservation cancellations, VIP Package purchases, pre-party purchases, ShipRocked offered shore excursions, and the additional taxes/fees/gratuities amount of $315/pp, are non-refundable for any amount or any reason, and cancellation forfeits all payments. There are NO exceptions to our cancellation policy. 

All cancellation requests must be submitted in writing by using our Cancellation Request Form.

Please Note: Although travel insurance is offered to guests during the reservation process, all travel insurance policy sales and payments are made directly with Travel Guard and are non-refundable. To review insurance policy benefits, terms and conditions, please contact Travel Guard directly at 800-826-4919.

ShipRocked strongly recommend the purchase of travel insurance.


ShipRocked reservations specialists are unable to assist you with making your air travel, hotel, or ground transportation arrangements. However, we are pleased to provide these helpful tips to ensure your vacation goes as smoothly as possible.

Airports

The closest airports to accommodate your travel plans are:

Miami International (MIA) - 7.8 miles (17 min)
Fort Lauderdale International (FLL) - 26.1 miles (35 min)

Click here for info on ground transport to/from Port Miami.

Before The Cruise

Guests should plan to arrive the day before the cruise departs to avoid any potential flight delays, lost baggage, or other problems that may occur. On the date of departure, we recommend that you schedule your flight arrival by no later than 1:00pm-ET. 

Check-in for the cruise will begin around Noon, and all guests must be on the ship by no later than 3:00pm-ET, as we will set sail at 3:30pm-ET.

After The Cruise

When booking your return flight, Carnival recommends scheduling your departure for after 12:00pm-CT


There will be multiple photo-only meet and greets scheduled throughout the cruise, with most of our performers participating. ShipRocked’s photographers will be taking all of the meet and greet photos for you, and the photos will be posted on our Facebook and Flickr pages following the cruise. 

Lines for each meet and greet session will start to form 30-minutes prior to each session. Please note that due to the number of ShipRocked performers and guests, lines may need to be cut, subject to the limited time available. Additionally, meet and greet sessions may end early should there be no more guests in line.

Artists will not be able to sign autographs during the meet and greet sessions.


Yes. For shows on the Deck Stage, it is located on Deck 11 in front of the Port side staircase between Decks 11-12 (see image below, and please note route of entry). We will also have three areas in the Theater (see image below).

  


Answers to additional questions may be found within Carnival Cruise Lines F.A.Q.