All cancellation requests must be submitted via the form below. The date that this notice of cancellation is received will determine the applicable cancellation fees. No exceptions will be made.
The guest who places a reservation for a cabin onboard ShipRocked will be considered that cabin’s “Lead Guest” and is the “owner” of the reservation. The Lead Guest is therefore solely responsible for initiating or authorizing all changes to the reservation, and must complete this form to process any changes made to the reservation.
Cabin Occupancy Changes
Rates are based on the number of people in your cabin. Changes in occupancy will result in a rate increase or decrease depending on the type of change.
Future Cruise Credit & Refund Requests
All existing reservation deposits and payments may either be applied as a credit towards a future ShipRocked cruise or refunded in full. All credit and refund requests must be submitted via this form by no later than 5:00pm-ET on October 22, 2021. Refunds will be issued by check within approximately 30 days.
Cancellation Policy - After October 3, 2021
ALL RESERVATION DEPOSITS AND PAYMENTS ARE NON-REFUNDABLE
Notwithstanding the above, and given to the unique nature of our event, all existing and new cabin reservations made after October 3, 2021, VIP Package purchases, pre-party purchases, ShipRocked offered shore excursions, and the additional taxes/fees/gratuities amount of $275/pp, are nonrefundable for any amount or any reason, and cancellation forfeits all payments. There is NO exceptions to our cancellation policy. We strongly recommend the purchase of travel insurance.
Please Note: Although travel insurance is offered to guests during the reservation process, all travel insurance policy sales and payments are made directly with Travel Guard and are non-refundable. To review insurance policy benefits, terms and conditions, please contact Travel Guard directly at 800-826-4919.
Terms & Conditions
CLICK HERE to review the full ShipRocked 2022 Terms & Conditions.