Were You On ShipRocked 2019? You’re All Set!
All guests who sailed onboard ShipRocked 2019 have been automatically signed up for the SR20 Pre-Sale. No further action is required. You DO NOT need to sign up again. Any duplicate registrations will be removed. Later in the spring you will receive an email with your one individual SR20 access Token (access code for SR20 reservations) and your earliest booking date and time (see below).
If You Were NOT On SR19, Scroll Down For SR20 Pre-Sale Info & To Sign Up!
When Can I Sign Up?
Registration for the SR20 Presale begins, Thursday, March 7th, at 12:00 PM-ET!
Why Sign Up For The Presale?
Signing up for the Presale lets us know that you are interested in sailing onboard the next ShipRocked cruise, and places you in line for the chance to reserve a stateroom early*, for a better chance at a suite, triple or quad cabin, or an adjoining cabin next to your friends!
* Cabins are sold on a first come first served basis, subject to your sailing history, and the date/time you joined the Presale (see below).
How Much Does It Cost?
Signing up for the Presale is absolutely FREE. No deposit is required.
How Do I Sign Up For The Presale?
In order to sign up for the Presale, you MUST have an ASK4 Reservations account with your own unique username, password and email!
First Time Guests:
If you have never sailed on ShipRocked before, or have not attended any other ASK4 events, you can register for a new ASK4 Reservations account by clicking here. After you’ve created your account, you will be able to sign up for the Presale.
If you have sailed on Shiprocked in the past, or have attended any other ASK4 events, then you already have an ASK4 Reservations account. All ShipRocked alumni are encouraged to sign in to your account and verify that your email address is correct before joining the Presale.
If You Have Forgotten Your Username and/or Password:
Do not create a new account or you will risk losing your sailing history! Instead, click here to retrieve your login information. If you have any trouble doing so, please contact us at firstname.lastname@example.org.
If You Do Not Have A Unique Username and Password:
Do not create a new account or you risk losing your sailing history. If your previous ShipRocked reservation was created by someone else, like your prior cabinmate, then you already have an ASK4 account. However, you will need to create your own unique username and password in order to join the Presale. You will also need to update your ASK4 account profile with your personal email address.
In order to do so, click here, then enter your first and last legal names, as well as the email address that was used for your prior reservation. You will need to know this email address in order to successfully create your unique login information. If you do not know the email address, or have any trouble creating your login info, or updating your email address, please contact us at email@example.com.
What is the Cancellation Policy?
Because registering for the Presale does not require that you make a stateroom reservation, and because there is no payment associated with registering, there is no cancellation policy in place. Joining the Presale simply lets us know that you’re interested in sailing onboard the next cruise, and places you in line for a chance to reserve a cabin (see “Fine Print”).
After I Sign Up, What’s Next?
A week or so before the Presale begins, you will receive an email containing your individual access “Token” (or access code for SR20 reservations) as well as your earliest booking date and time. This email will also contain complete information about how to select your cabin, add your cabinmate(s), and complete your ShipRocked reservation.
What Are Earliest Booking Dates & Times?
Earliest booking dates and times are individually assigned to everyone who signs up for the Presale, and reflect when you will first be able to access the reservations system for ShipRocked using your access Token.
How Are They Determined And Ordered?
Earliest booking dates and times are determined and ordered by whether or not you sailed on the prior ShipRocked cruise, the total number of times you’ve sailed onboard ShipRocked, and the date/time you signed up for the SR20 Pre-Sale:
- ShipRocked Alumni*
Grouped and ordered by the highest number of prior sailings to the lowest, and the date/time you signed up for the Presale – a reminder that SR09-SR11 only counts as ONE in your sailing history
- First Time Guests
Ordered by the date/time you signed up for the Pre-Sale
* SR19 Alumni will be grouped with all other alumni according to the number of times you’ve sailed, but will be prioritized ahead of those with the same number of sailings who did not attend SR19. The date/time you made your SR19 reservation will determine the order within your alumni subgroup.
When The Presale Begins, How Long Will I Have To Book My Cabin?
You will have the opportunity to book your cabin at any time after your earliest booking date/time, unless and until the cruise sells out (see “The Fine Print”). Earliest booking dates and times will be spread out over a couple of weeks so that ASK4 can offer you the best possible customer service experience as you make your reservations.
The Fine Print
Only one registration with one name is required, and any duplicate registrations will be removed. When the Presale begins, only one Token will be required to book a cabin, and only one Token will be issued per guest. If you intend to be the Lead Guest in your cabin, you will be able to add your additional cabinmates at that time. If you will not be the Lead Guest, you do not need to register for the Presale.
Signing up for the Presale does not require that you make a stateroom reservation during the Presale. Additionally, it DOES NOT GUARANTEE that staterooms will still be available to purchase when it’s your time to book. All cabins will be sold on a first come first serve basis, subject to the earliest booking dates and times of those who have signed up for the Presale.
We hope to accommodate as many guests as possible to be a part of the ShipRocked experience. Should the cruise sell out, we will create a separate priority waiting list for those who are still interested in booking should stateroom cancellations occur (and they do occur). Please note, however, that if you sign up for the Presale and are unable to book a cabin, you will NOT be automatically added to the waiting list, but instead will need to join the waiting list separately. Wait list info will be made available upon the cruise selling out.