ASK4 Reservations Account
Each person attending ShipRocked must have an ASK4 Reservations Account. An ASK4 Account is your personal reservations profile, which will allow you to book, make payments, and otherwise access and update your reservation information. Having an ASK4 Account will help to make your ShipRocked experience smoother, allowing you to add items to your reservation such as travel insurance, provide any dietary or medial needs you may have, and keep track of your trip history,
If you have previously sailed onboard ShipRocked, please do not register for a new account, or you will risk losing your sailing history.
If you haven’t already registered for an account, you can do so by clicking here. If you have forgotten your ASK4 Reservations username and/or password, you may retrieve them by clicking here and following the instructions. If are still unable to retrieve your account information, you may click here to contact us for assistance.
The guest who makes the stateroom reservation is considered the Lead Guest and is the “owner” of that reservation. During the reservation process (see How To Book), the Lead Guest will have the option to assign financial responsibility for a portion of the cruise fare and the fees to any additional cabinmates in the stateroom. The Lead Guest is ultimately responsible and held accountable for making sure that all deposits and reservation payments are kept current. Only the Lead Guest is authorized to add or change a guest name in the reservation.
If you know who will be traveling with you prior to making your reservation, please have each person register for an ASK4 Reservations account before you reserve your stateroom. You will then be able to easily add them to the stateroom at the time you make your reservation online. If you don’t know who your cabinmate(s) will be prior to reserving, no problem, you can add them at a later time. Please Note: We must receive your cabin-mates information no later than 30 days prior to sailing.
Cabinmate Match Program
The Cabinmate Match Program allows solo guests to reserve a cabin for only one cabin fare (plus one set of taxes and fees). ASK4 will then locate and match you with a guest(s) of the same age group and gender. Within 30 days of sailing, ASK4 will provide you and your cabinmate(s) with your stateroom number and cabin-mate(s) name(s). For complete information on the Cabinmate Match Program, please click here.
Cabinmate Search FB Group
If you or your group would like to find other solo-travelers to share a cabin with BEFORE making your reservation, then be sure to check out our Cabinmate Search Facebook Group… This group will give you the opportunity to meet other attendees who are also looking for a cabin-mate, and hopefully you can find your perfect match!
All guests must be 21 years of age on or before the date of departure. Guests under the Age of 21 MUST travel with a relative or guardian of 25 years of age or older. When minors (18 and under) are not traveling with a relative, we strongly recommend bringing an original signed letter of consent from the absent parent/legal guardian authorizing the minor to travel, and present it at the pier during embarkation.
Legally married couples, including same gender couples, must provide their marriage license issued by the County Clerk’s Office; legal proof of civil union; for newly married couples: a copy of the marriage license application or certificate signed by the official that performed the ceremony.
Qualified Military Personnel, including US Military Personnel and Canadian National Defense personnel (and their guests) of 18 – 20 years of age.
ADA Stateroom Availability
We have several options available for people requiring ADA staterooms. Please call one of our reservations specialists at 888-402-ASK4 (2754) in order to book ADA staterooms over the phone, as they are not available to book online.
For additional information regarding Accessibility options on board the ship you may click here, or view complete information on Carnival’s website by clicking here. You may also contact Carnival’s Guest Access team by calling 800-438-6744 ext.70025, or emailing them at email@example.com.